Terms of Use
Last Updated: April 27, 2026
Agreement to Terms
By accessing or using the Spark Prism website (spark-prism.com) and our services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.
Use of Website
Permitted Use
You may use our website for lawful purposes only. You agree not to use the website:
- In any way that violates any applicable law or regulation
- To transmit or send unsolicited commercial communications
- To impersonate or attempt to impersonate Spark Prism, our employees, or other users
- To engage in any conduct that restricts or inhibits anyone's use of the website
- To introduce viruses, trojans, or other malicious code
- To attempt to gain unauthorized access to any portion of the website
Account Responsibility
If you create an account on our website, you are responsible for:
- Maintaining the security of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
Intellectual Property Rights
The content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Spark Prism or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
You may not:
- Reproduce, distribute, or display any content without written permission
- Modify or create derivative works from our content
- Use our trademarks or branding without authorization
- Remove or alter any copyright, trademark, or proprietary notices
Service Bookings and Appointments
Booking Process
When you book a service through our website:
- You agree to provide accurate and complete information
- Your booking request is subject to confirmation by Spark Prism
- We will contact you within 24 hours to confirm your appointment
- Confirmed bookings constitute an agreement to pay for the selected service
Cancellations and Rescheduling
- You may cancel or reschedule your appointment by contacting us at least 24 hours in advance
- Late cancellations (less than 24 hours) may incur a cancellation fee
- We reserve the right to cancel or reschedule appointments due to unforeseen circumstances
Pricing and Payment
All prices displayed on our website are in Australian Dollars (AUD) and are subject to change without notice. Prices include applicable taxes unless otherwise stated.
Payment terms:
- Payment is due upon completion of services
- We accept cash, credit cards, and bank transfers
- Additional charges may apply if additional work is discovered and approved
- All prices are estimates and may vary based on vehicle condition and requirements
Service Guarantees and Warranties
We stand behind the quality of our work. Our service guarantee includes:
- Work performed by certified and experienced technicians
- Use of quality parts and materials
- Specific warranty terms communicated at time of service
Warranties do not cover:
- Normal wear and tear
- Damage caused by accidents or misuse
- Work performed by third parties after our service
- Issues unrelated to the service we performed
Limitation of Liability
To the maximum extent permitted by law:
- Spark Prism shall not be liable for any indirect, incidental, special, or consequential damages
- Our total liability for any claims arising from our services shall not exceed the amount paid for the specific service
- We are not responsible for delays or failures due to circumstances beyond our reasonable control
Disclaimer of Warranties
This website and our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:
- The website will be uninterrupted or error-free
- Defects will be corrected
- The website or servers are free of viruses or harmful components
- Results from using the website will meet your requirements
Third-Party Links
Our website may contain links to third-party websites. These links are provided for your convenience only. We do not endorse or assume responsibility for the content, privacy policies, or practices of third-party websites.
User-Generated Content
If you submit reviews, comments, or other content to our website:
- You grant us a non-exclusive, royalty-free license to use, reproduce, and display such content
- You represent that you own or have rights to the content
- You agree not to submit content that is unlawful, offensive, or infringes on others' rights
- We reserve the right to remove any content at our discretion
Privacy
Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our data collection and use practices.
Indemnification
You agree to indemnify and hold harmless Spark Prism, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your use of the website
- Your violation of these Terms of Use
- Your violation of any rights of another party
Governing Law and Jurisdiction
These Terms of Use are governed by the laws of the State of Victoria, Australia. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Victoria.
Severability
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Modifications to Terms
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after changes are posted constitutes acceptance of the modified terms.
Entire Agreement
These Terms of Use, together with our Privacy Policy and any other legal notices published on this website, constitute the entire agreement between you and Spark Prism regarding your use of our website and services.
Waiver
Our failure to enforce any right or provision of these Terms of Use shall not be deemed a waiver of such right or provision.
Contact Information
If you have questions about these Terms of Use, please contact us:
Spark Prism
47 Industrial Avenue
Burwood VIC 3125
Australia
Email: [email protected]