GDPR Compliance

Last Updated: April 27, 2026

Our Commitment to Data Protection

Spark Prism is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This page outlines how we comply with GDPR requirements and explains your rights as a data subject.

Legal Basis for Processing

We process your personal data only when we have a legal basis to do so. The legal bases we rely on include:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
• Legal Obligation: Processing is necessary for us to comply with the law
• Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not overridden by your rights and interests

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

1. Right to Be Informed

You have the right to be informed about the collection and use of your personal data. This is outlined in our Privacy Policy.

2. Right of Access

You have the right to request access to your personal data. You can request a copy of the personal data we hold about you.

3. Right to Rectification

You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

4. Right to Erasure

Also known as the "right to be forgotten," you can request that we delete your personal data in certain circumstances, such as when:

• The data is no longer necessary for the purpose it was collected
• You withdraw your consent
• You object to the processing and there are no overriding legitimate grounds
• The data has been unlawfully processed
• The data must be erased to comply with a legal obligation

5. Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.

6. Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

7. Right to Object

You have the right to object to the processing of your personal data in certain circumstances, particularly when we process data based on legitimate interests or for direct marketing purposes.

8. Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: [email protected]
Subject Line: GDPR Data Request

We will respond to your request within one month. In complex cases, we may extend this period by two additional months, and we will inform you of any such extension.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Providing our services to you
• Complying with legal, accounting, or reporting requirements
• Resolving disputes and enforcing our agreements

When personal data is no longer needed, we will securely delete or anonymize it.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by the European Commission
• Transfers to countries with an adequacy decision
• Other legally recognized transfer mechanisms

Data Protection Officer

For questions about our GDPR compliance or data protection practices, you can contact our Data Protection Officer at:

Email: [email protected]

Supervisory Authority

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the relevant supervisory authority in your country.

Children's Data

We do not knowingly collect or process personal data from individuals under the age of 16 without parental consent, as required by GDPR.

Updates to This Page

We may update this GDPR compliance page from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when the last revision was made.

Contact Information

For any questions about GDPR or to exercise your rights, please contact us:

Spark Prism
47 Industrial Avenue
Burwood VIC 3125
Australia
Email: [email protected]